Guidelines for Updating Records When Changing a Dietary Supplement Manufacturing Facility

In the course of brand operations, many businesses need to change their manufacturing facilities in order to optimize quality, stabilize supply capacity, or expand their product range. However, changing production facilities is not merely a technical matter; it also directly affects the product’s legal documentation, particularly its registration documentation.

To ensure the transition process proceeds quickly and in compliance with regulations, businesses need to thoroughly understand the steps for updating their documentation when changing their dietary supplement production facilities, in accordance with the guidelines issued by the Food Safety Department (ATTP) and the Department of Health.

1. Why is it necessary to amend the notification documents when changing the manufacturing facility?

In the application for the registration of a dietary supplement, information about the manufacturing facility is an important component, including:

  • Plant Name

  • Manufacturing Address

  • GMP Certification

  • Related Food Safety and Hygiene Permits

    When a business changes its manufacturing facility, this information no longer matches the information in the original filing. This may result in:

    • The application was deemed invalid

    • Challenges in Auditing and Inspection

    • Obstructing the circulation of products in the market

    • Items listed on the product label do not comply with regulations

      Therefore, submitting an amendment notice is mandatory to ensure that the product remains legally on the market.

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      Why must the notification documents be updated when changing the manufacturing facility? (Illustrative image)

      2. When is it necessary to submit a notice of changes to a production facility?

      Businesses must submit an official letter when the following changes occur:

      • Change of Manufacturing Facility (OEM/ODM)

      • Change of Manufacturing Address

      • Changes to legal information or certifications related to the facility

      • Upgrading or converting a production line, which affects the original documentation

        Please submit the official letter as soon as possible to avoid any disruption to business operations.

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        When is it necessary to submit an official letter to adjust production? (Illustrative image)

        3. Documents to Prepare When Modifying a Production Facility

        Depending on the requirements of the Food Safety Agency, the application package typically includes:

        Official Letter Requesting Revision of the Filing Documentation

        Follow the template exactly, clearly stating the product, the registration number, and the content to be amended.

        Legal Documents for the New Plant

        • GMP Certificate

        • Food Safety Certificate

        • Business license or equivalent

        • Capability Statement or Production Line Description (if required)

          Product-related documentation

          • Basic Standard (TCCS)

          • Production Process

          • Any changes (if any) must not alter the essence of the formula.

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            Documents to Prepare When Adjusting a Production Facility (Illustrative image)

            4. Important Tips to Avoid Having Your Application Rejected

            This is a step where many businesses are prone to making mistakes, which can result in official documents being rejected or processing times being extended:

            Verify compatibility between the formula and the new plant's capabilities

            If the new plant does not meet the same process or equipment standards as the old plant → the application is likely to be requested to be resubmitted.

            Legal information must match exactly

            The company name, address, license number, facility code, etc., must be carefully checked before submission.

            The formula must remain unchanged

            If the formula is changed → it must be re-registered; it is not enough to simply make adjustments at the manufacturing facility.

            Standard Format for Official Letters

            Many businesses have had their applications rejected simply because of formatting errors, incorrect presentation, or missing supporting documents.

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            Important tips to avoid application errors (Illustration source)

            5. The Process for Amending Records in Accordance with Regulations

            1. Preparing the amendment documents

            2. Submit an official letter to the Food Safety and Hygiene Department (for health-promoting foods) or the Department of Health (for dietary supplements)

            3. Please provide feedback and any additional information (if applicable)

            4. Receive confirmation of the adjustment

            5. Update product labels and maintain records

              Typical processing time: 5–15 business days, depending on the receiving agency.

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              The process for amending records in accordance with regulations (Illustrative image)

              6. Conclusion

              Updating records when changing production facilities is a mandatory step, but if done correctly—thoroughly and in accordance with regulations—businesses can avoid many legal risks and minimize disruptions to product distribution. For brands currently in the process of transitioning to a new factory or expanding their production capacity, Life Gift Vietnam is also assisting clients in preparing the required amendment documents in accordance with regulations, ensuring the process is swift, accurate, and legally sound.

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              Life Gift Vietnam – Assisting customers with legal documents (Illustrative image)

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